Organizational Training Design Case Study Example | Topics and Well Written Essays - 2250 words

Organizational Training Design - Case Study Example The case presents a regional firm TCI, which offers financial services and is seeking to provide high level services to its clients. In this regard, the company has carried out sales analysis and the result of the analysis indicates an acute need for the company to tighten the effectiveness of their relationship with the clients if only they need to progress in the industry. Consequently, TCI has chosen a software package SAM with relevant features aimed at facilitating quick and effective customer communication thereby turning sales contacts into relationships and increasing sales. This paper seeks to design relationship management staff training program for TCI business firm. Organizational Analysis Having a regional presence and with the increasing need to fully and interactively understand the needs of its clients, TCI requires a strategically planned program to streamline the operations of the organization in general and the sales team in specific towards providing satisfactory services to the clients. Further, the recent analysis of the sales and the company results has significantly underpinned the need for training and developing program to enhance the operational excellence of the employees. In essence, SAM package is strategic in turning sales into relationships, which in the end; facilitate increased sales and thereby enhancing the growth of TCI. Work environment is somewhat systematic and this coupled with the biological evidence that there are significant mental capacity decreases as people grow old; the management of TCI should employ thorough assessment of the overruling elements of the working condition and the need for training the employees before initiating and implementing the SAM program (Noe 136). Further, the difficulty that employees associate with understanding the need for training, committing training content to their memories and providing feedback to the training providers should be evaluated and enforced before the implementation of the training program. Additionally, globalization and its influences play a significant role in determining the level of training that the relationship managers would require. Therefore, the management must be keen to underpin the influences of globalization in enforcing the SAM relationship package training program in a bid to succeed with its implementation. Given the recent analysis of the sales capacity and the resultant financial attainments of TCI and that the company has identified the significant need for the employees to manage sales relationships more effectively, the employees are likely to perceive the SAM training program as an opportunity to grow and thus enhance organization growth. Ho wever, it is important for the management to utilize a lot of prior reinforcement of the strategic importance of the training program in order to underscore the perception of the relationship managers into considering this as a reward and thereby improve the acceptance level and the practical willingness to accommodate the new features of the SAM relationship software package. This will enable the trainees to perceive the training as a reward for their prior work, thus significantly reduce the prevailing implementation barriers. The management of TCI in general and the sales management team of the organization in specific will be very interested in ensuring the success of this training program. The investors and other external stakeholders, if informed, will also be interested in ensuring the growth and increasing returns on their investments. In this regard, the executive management of TCI

In the UK ethical businesses are not as successful as less ethical Essay

In the UK ethical businesses are not as successful as less ethical businesses - Essay Example Sex industry mints billions of pounds and far leads other industries with respect to making money. The sex industry is normally, a 57+ billion annual global business. This is because of the fact that the demand of porn has always been increasing. The fact that prostitution is illegal in many countries further opens more doors to profit from the sex industry. The business has to be done in a secretly, companies and people taking part in sex industry do not have to pay the fees required for getting themselves registered nor do their earnings get cut due to tax deduction. Everything takes place secretly and all possible means of losing out money that are witnessed in ethical businesses are absent in the case of such business (Carrigan & Attalla 2012). In order to operate a business decently in the UK, the employer has to give first preference to the local workers. However, local workers ask the employers a lot of money in salary. On the other hand, if the employers instead employ illegal migrants, it becomes an equally advantageous association between the employer and the employee. While the employer manages to hire the same or even better services that a local worker would have offered, the employee finds employment and a means of continued existence in the UK. Furthermore, the prosperity of business rises as the internal cost is reduced (Amnable 2003). Starbucks is one of the most well-liked and the most money-making chains in the UK. Branding the companies on 19 diverse classes, Ethical Consumer recognized Starbucks as the worst with respect to their stand on political activities as well as workers’ rights. Co-editor of the magazine, Dan Welch provided these reasons for this finding; â€Å"We’ve uncovered a record of unethical behaviour that runs completely counter to Starbucks image as an environmentally friendly, bohemian Seattle coffee shop†¦It covers everything from serving up genetically engineered growth hormone in